Complete overhaul of the website of an administrative department with six different services. Create a strong consistency for the department, aligned with the department’s strategy.
- Unmoderated online user test: writing tasks, setting up the A/B testing, analyzing the results
- Wireframes created on PowerPoint to ease the collaboration with non-designer colleagues
- Presentation of the results to the hierarchy to help take strategic decision
A total of 47 students took part in the online user test to complete 9 tasks.
The recommendations based on the quantitative results have been implemented for all the services of the department.